I maintain up-to-date skills and have the below competencies.
Copywriting
HarvardX, Rhetoric: The Art of Persuasive Writing and Public Speaking, In progress 2024
Udemy, UX Writing In Practice: Documentation & Processes, 12/2023
Udemy, Accessible UX Writing, 12/2023
Big data
Google Analytics Certificate, Exp. 07/2025
TAFE NSW Microskill, Introduction to Data Analytics, 01/2024
User experience
Information Architecture and Design, University of Technology PostGrad. subject, Distinction, 2013
Google Certificate, Foundations of User Experience (UX) Design, 08/2021
Communications management
Jira Service Management Fundamentals Badge, 01/2024
Confluence Fundamentals Badge, 01/2024
Squiz Matrix Certificate, System Administration, 06/2019
Phished Cyber Resilience Bronze Certificate, Exp. 07/2026
IT fundamentals
HTML, CSS and Javascript basics
TAFE NSW Microskill, Responsible Artificial Intelligence, 01/2024
TAFE NSW Microskill, Introduction to Artificial Intelligence, 12/2023
TAFE NSW Microskill, Introduction to Cyber Security, 12/2023
Search engine optimisation
Semrush Academy Certificate, Content Marketing Principles for Business, Exp. 10/2024
Semrush Academy Certificate, SEO Fundamentals Course with Greg Gifford, Exp. 10/2024
Semrush Academy Certificate, Backlink Management Course with Greg Gifford, Exp. 10/2024
Semrush Academy Certificate, Mobile SEO Course with Greg Gifford, Exp. 10/2024
Semrush Academy Certificate, Local SEO Course with Greg Gifford, Exp. 10/2024
Semrush Academy Certificate, Plan a Magnetic Content Strategy Using Semrush, Exp. 05/2025
Semrush Academy Certificate, How to Develop a Competitive Research Workflow using
Semrush's SEO Toolkit, Exp. 05/2025
Assisting with events
Responsible Service of Alcohol (RSA), Exp. 2026
Certificate III Hospitality (Operations), 2007
As a content manager, I'm always on the lookout for insights and issues.
ALWAYS THINKING CREATIVELY